FAQ

At Haute Healin' Handz, we understand events happen occasionally in everyone’s life.

 

Unforeseen events such as sick children, business meetings, car problems, traffic, project deadlines, flight delays, snowstorms, and illness are just of many reasons why one might consider cancelling a massage and skin care appointment. In our commitment to provide a unique and outstanding massage and skin care experience to all to our clients.

 

Clients need to consider the therapist time, as we have adopted these practices.

 

Thank you for understanding and abiding by our policies.
 

Frequently asked questions

How long does it take to receive my order?


Generally all orders ship within 6-10 business days and arrive within 3-7 business days. Some orders may arrive sooner depending on quantities ordered.




Can you do large orders?


Yes! We can get any size order done. Please take in to consideration, the larger the order, the more time it will take to create. However, we will keep you in the loop throughout the process.




Can I receive my toppers order sooner?


Yes! We offer RUSH service for our toppers for an additional charge. This ensures your items will be out within 3-5 business days instead of the 6-10 business days. This charge is $3.00. Rush service charge can be added to your cart through our Cupcake Toppers page.




Can you accommodate my party date?


In most cases YES we can accommodate. However, please allow 5 business days between order date and party date for all requests to ensure delivery. Also, please be sure to always select PRIORITY shipping at checkout.




What diaper brands do you use for the diaper cakes?


We use Huggies and Pampers brand diapers for our cakes.





Book your appointment today!

2300 York Road

Suite #109

Timonium , MD 21093

 

Business Hours

Mon - Fri: Appointment ONLY

Sat: Appointment ONLY

Sun: CLOSED

Customer Service

T: 240-621-0759
E: hautehealinhandz@gmail.com

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© 2020 HAUTE HEALIN' HANDZ |  DESIGNED BY DBLJ Creative Studio.